top of page

FAQ

  • What is an intention candle?
    An intention candle is much more than just a source of light, it is a powerful tool for manifestation and personal growth. An intention candle is crafted with a specific purpose in mind and infused with a blend of fragrance oils, crystals, and herbs that correspond to that intention. When lit, the flame, aroma, herbs, crystals, and intentional energy work together to create a positive and uplifting atmosphere, helping to focus your mind and set the stage for manifestation. It is a symbol of hope and a reminder of the power of positivity and intention. Whether used during meditation, yoga, or just as part of your daily self-care routine, an intention candle is a unique and memorable way to connect with your inner self and bring peace and balance to your life.
  • Do Intention Candles actually work?
    Intention candles work in a holistic and synergistic way, combining the power of scent, light, and intention to create a positive and uplifting atmosphere. The belief behind the use of intention candles is that by focusing your mind on a specific intention and surrounding yourself with the corresponding energy, you can manifest your desires and bring balance and peace to your life. While there is no scientific evidence that supports the efficacy of intention candles, many people report feeling a sense of calm and positivity when using them. It is important to note that intention candles should be used as a supplement to, not a replacement for, traditional forms of therapy or treatment. Ultimately, whether intention candles work or not is a matter of personal belief and subjective experience. For those who believe in the power of positive thinking and the law of attraction, intention candles can be a powerful tool for manifestation and growth.
  • What are your shipping options?
    We offer various shipping options domestically in the United States, and shipping times may vary depending on your location. We provide tracking information for every order. We are not currently offering international shipping. Read more about our shipping options here.
  • How do I track my order?
    You will receive a tracking number via email once your order has been shipped. You can track the status of your shipment by visiting the link in your shipping email. Please feel free to contact us for information about your order: Support@goodwitchway.com
  • What is your return policy?
    We have a 30-day return policy, which can be found on our website here. If you have any issues with your order, please reach out to us at support@goodwitchway.com and we will work to resolve the problem as quickly as possible.
  • Do you offer a warranty on your products?
    Yes, we offer Quality, Burn time, Scent, and Shipping warranties, which can be found on our website here. If you have any issues with your purchase, please reach out to us at support@goodwitchway.com and we will work to resolve the problem as quickly as possible.
  • What forms of payment do you accept?
    We accept various credit cards and Apple pay.
  • How do I cancel an order?
    If you need to cancel an order, please contact us as soon as possible at support@goodwitchway.com We will do our best to cancel the order before it ships, but we cannot guarantee that the order can be canceled once it has been processed. If the order has already shipped, you will need to follow the return process outlined in our Refund and Exchange Policy. You may read more about our cancellation policy on our store policy page here.
  • How do I make changes to my order?
    If you need to make changes to your order, please contact us as soon as possible at support@goodwitchway.com.
  • What is your privacy policy?
    We take your privacy very seriously and have a posted privacy policy here, which can be found on our website. We will never share your personal information with third parties and will always take appropriate measures to protect your information.
  • How do I contact customer service?
    You can reach our customer service team at support@goodwitchway.com. Our customer service team is available 24 hours and we will respond to your inquiry as soon as possible.
bottom of page