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Store Policy

Privacy Policy

Customer Care

At Good Witch Way, we are committed to providing exceptional customer service and support. Our goal is to ensure that every customer is satisfied with their experience, from browsing our website to receiving their order.

 

Contact Us:

If you have any questions or concerns, please do not hesitate to reach out to us at support@goodwitchway.com. Our customer service team is available 24/7 and we will respond to your inquiry as soon as possible.

 

Order Processing:

We will process your order as quickly as possible and provide tracking information so that you can track the status of your shipment. If you need to make any changes to your order, please contact us as soon as possible.

 

Shipping and Delivery:

We offer USPS Priority and USPS flat rate and provide tracking information for every order. Our shipping times vary depending on your location, but we strive to get your order to you as quickly as possible.

 

Returns and Refunds:

We have a Return & Refund policy, which can be found on our website. If you have any issues with your order, please reach out to us and we will work to resolve the problem as quickly as possible.

 

Warranty and Guarantees:

We offer a limited warranty, which can be found on our website. If you have any issues with your purchase, please reach out to us and we will work to resolve the problem as quickly as possible.

 

Privacy Policy:

We take your privacy very seriously and have a Privacy Policy, which can be found on our website. We will never share your personal information with third parties and will always take appropriate measures to protect your information.

 

Marketing and Advertising:

We may use your information for marketing and advertising purposes, in accordance with our Privacy Policy, which can be found on our website.

 

Changes to our Customer Care Policy:

We may update our Customer Care Policy from time to time. We will notify you of any changes by posting the new Customer Care Policy on our website. You are advised to review this Customer Care Policy periodically for any changes.

 

Contact Us:

If you have any questions about our Customer Care Policy, please contact us at support@goodwitchway.com

Privacy & Safety

At Good Witch Way, we take the privacy of our customers very seriously. We understand that you trust us with your personal information, and we want to assure you that we take every precaution to keep that information secure. This privacy policy explains how we collect, use, and protect the personal information of our customers.

 

Information We Collect:

 

  • We collect personal information, such as name, email address, mailing address, and phone number, when you place an order or create an account with us.

  • We also collect payment information, such as credit card details, to process your orders.

  • We may also collect information about your browsing and purchasing history on our website.

 

How We Use Your Information:

 

  • We use the personal information we collect to process and fulfill your orders, as well as to communicate with you about your orders and our products.

  • We may also use your information to personalize your experience on our website and to send you promotional emails and offers.

  • We will not sell or rent your personal information to third parties for any purpose.

 

Protecting Your Information:

 

  • We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

  • We use industry-standard security protocols to encrypt your personal information, both during transmission and once we receive it.

 

Accessing & Controlling Your Information:

 

You have the right to access and control the personal information that we have collected from you.

You can request to view, modify, or delete your personal information by contacting us at support@goodwitchway.com or by phone at +1 (702) 403-5000.

 

Changes to this Privacy Policy:

 

  • We reserve the right to update this privacy policy at any time.

  • If we make any material changes to this policy, we will notify you by email or by posting a notice on our website.

 

Contact Us:

 

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us.

 

Email: support@goodwitchway.com

Phone: +1 (702) 403-5000

Address: 5940 S Rainbow Blvd ste 400, Las Vegas, NV 89118, USA

 

Thank you for choosing the Good Witch Way!

Terms of service

Welcome to Good Witch Way! By using our website and purchasing our products, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website or purchase our products.

 

Use of our Website: You may use our website only for lawful purposes and in accordance with these terms. You agree not to use our website in any way that violates any applicable federal, state, local, or international law or regulation.

 

Product Information: We do our best to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee that the information on our website is complete or error-free. The products on our website are intended for adult use only.

 

Product Safety: Our candles are safe to use when used as directed. However, please be aware that candles can be dangerous if used improperly or in an unsafe manner. Please read and follow the instructions and precautions that come with your candle.

 

Intellectual Property: All content on our website, such as text, images, logos, and software, is the property of Good Witch Way or our licensors and is protected by copyright, trademark, and other intellectual property laws.

 

Orders and Payment: By placing an order on our website, you are making an offer to purchase the products you have selected. We will confirm the acceptance of your order by sending you an email. Payment must be made in full at the time of placing the order.

 

Shipping and Delivery: We will make every effort to ship your order as soon as possible. However, we do not guarantee delivery by a specific date. Shipping and handling charges will be added to your order.

 

Returns and Refunds: We accept returns and exchanges within 30 days of purchase. Please refer to our Refund and Exchange Policy for more information.

 

Limitation of Liability: To the fullest extent permitted by law, Good Witch Way will not be liable for any damages of any kind arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

 

Dispute Resolution: Any dispute arising out of or related to these terms or the use of our website or products will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Changes to these Terms of Service: We reserve the right to make changes to these terms of service at any time. Your continued use of our website or purchase of our products after any changes have been made will constitute your acceptance of the new terms.

 

Contact Us:

 

If you have any questions or concerns about our Terms of Service, please do not hesitate to contact us.

 

Email: support@goodwitchway.com

Phone: +1 (702) 403-5000

Address: 5940 S Rainbow Blvd ste 400, Las Vegas, NV 89118, USA

 

Thank you for choosing the Good Witch Way!

Payment Methods

At Good Witch Way, we accept a variety of payment options to make your purchase as easy and convenient as possible.

 

Accepted Payment Methods:

  • We accept major credit cards such as Visa, MasterCard, American Express, and Discover.

  • We also accept Apple Pay.

  • We do not accept cash or checks.

Payment Processing:

  • Payment must be made in full at the time of placing an order.

  • Your payment will be processed securely through our payment gateway.

  • We do not store any credit card information on our servers.

Refunds and Chargebacks:

  • If you are not satisfied with your purchase, you may return it for a refund within 30 days of purchase, please refer to our Refund and Exchange Policy for more information.

  • If you believe that a charge to your credit card is unauthorized, you should contact your credit card company immediately to dispute the charge.

  • We reserve the right to dispute any chargebacks that we believe to be fraudulent.

Order Cancellation:

  • If you need to cancel an order, please contact us as soon as possible.

  • We will do our best to cancel the order before it ships, but we cannot guarantee that the order can be canceled once it has been processed.

  • If the order has already shipped, you will need to follow the return process outlined in our Refund and Exchange Policy.

 

Sales Tax:

We are required to collect sales tax on orders shipped to Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming.. The sales tax rate will be based on the location to which the order is shipped.

Contact Us:

 

If you have any questions or concerns about our payment policy, please do not hesitate to contact us.

 

Email: support@goodwitchway.com

Phone: +1 (702) 403-5000

Address: 5940 S Rainbow Blvd ste 400, Las Vegas, NV 89118, USA

 

Thank you for choosing the Good Witch Way!

Payment Methods
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